Term & Service

USE OF THE WEBSITE
By entering our Website, you agree to these terms and conditions. Please review carefully before making any purchases. By using this site you agree to comply with these Terms. In order to be able to make purchases through the Mastuli Khalid website, you will be requested to register. This information will allow us to handle your transaction efficiently and effectively. As payment will be made through bank transfer, it is important that you enter all the requested information accurately. This will ensure that there is no delay in the dispatch of your order. By making an offer to purchase merchandise, you authorize Mastuli Khalid to perform credit checks and to transmit or to obtain information about you to or from third parties, including but not limited to your payment card number or credit reports (including credit reports for your spouse if you reside in a community property jurisdiction), to authenticate your identity, to validate your payment card, and/or to obtain an initial payment card lD. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use.

1. GENERAL

The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as”you”) with Mastuli Khalid hereinafter referred to as “us” or ”we”, at the website, mobile website or via telephone. By placing an order, you agree to be bound by the terms and conditions set out herein (the ”Terms”). Please make sure you have read and understood the Terms before placing your order.
The inclusion of any products or services on this website, at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product at any time. We reserve the right to amend these Terms from time to time without prior notice to you. The version of the Terms that will apply to your order will be those on this website at the time you place your order.

2. PRICES AND DELIVERY CHARGES

The prices displayed at this website are including Goods and Service Tax (GST) but do not include a delivery charge. If the GST rate applicable on the date of the order is changed after the order has been made, the change will be reflected in the price of items without you being notified.
The delivery charge for each order will be the same, regardless of the size or weight of your order. The cost for each delivery method is clearly indicated during the check-out process. If we are unable to deliver your order in full and have to make more than one delivery, there will not be an additional charge for any subsequent deliveries.

3. ORDERING
The ordering options available to you are via this website. Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation. If for any reason we are unable to fulfil your order, we will let you know as soon as possible. If we have already received payment for your order, we will attempt to refund the amount using the same method used to make the payment. If, for any reason, alternative arrangements are necessary, our representative will contact you to settle the refund.

4. DELIVERY
Mastuli Khalid would dispatch orders in the fastest possible time and in the order in which they are placed. We aim to deliver within 2 to 4 working days following confirmation of an order, unless otherwise (depending on location). Though we aim to deliver within the communicated time frame, delivery may take longer due to unexpected events. In the unlikely event the delivery time exceeds 30 days, you may cancel your order.

5. RETURNS

Mastuli Khalid would not provide any refunds on your order as we have thoroughly checked the quality of the item before we shipped it to you. However, we would still consider exchange of size of the item given that the particular item is not damaged and the tag is still intact.

6. PAYMENT
You can pay for your goods in various ways as set out below:
1. Direct bank in / Cash deposit

Payment can be made to below account
Maybank; 561190060370
Account Holder: Mastuli Khalid and Company
Please send us a copy of payment proof to mastulikhalid@gmail.com

7. COLOURS
We make all reasonable efforts to accurately display the attributes of our products, including composition and colours. The colour you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colours.

8. GUARANTEE
All Mastuli Khalid items are guaranteed in good condition as we personally checked all the items before we ship it to you. Please refer to our returns policy if you ever found any defects or size changes.

9. COMPANY INFORMATION
Registered name: Mastuli Khalid and Company

Registered office:
Mastuli Khalid and Company
Lot 13326,
No. 10, Ground Floor, Riveredge Commercial Centre,
Jalan Merdeka, Petra Jaya,
93050, Kuching, Sarawak.
Contact Details

Email: mastulikhalid@gmail.com